Atento in Spain

Better experiences add a sharper competitive edge to your business.Better experiences add a sharper competitive edge to your business.

We are a leader in the market in Spain, where we initiated operations in 1999. We are also recognized as one of the most innovative companies in the country with the ability to deliver the best customer experience through end to end solutions, our integrated multichannel platform, and the investment in new technologies. Today we today we operate 14 customer relationship centers accounting for more than 5,400 workstations and over 10,400 employees. We currently work with a considerable number of companies from different sectors primarily those in telecommunications, banking and financial services, healthcare, retail and public administration.

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Our centers

Filter by state:

Barcelona Glorias

Gran Via de les Corts Catalanes, 866- 872 Barcelona, 08018

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Bilbao

C/ Camino Capuchinos de Basurto 6-1º Bilbao, 48013

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Caceres

C/ Rodriguez Ledesma s/n. Edificio Los Médicos Cáceres, 10001

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Cordoba

Avda. Rabanales 8-2ª Córdoba, 14007

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Coruña

C/ Juan Flórez 80-82 Coruña, 15005

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Jaén

Recinto Ferial de Muestras de Jaén, Av. de Granada, s/n, 23002 Jaén, Espanha

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Leon

Av. Ramón y Cajal, s/n, Pol Ind. Trobajo del Camino, Parcela 93,San Andrés del Rabanedo, Leon, 24010

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Lleida

C/ Tarragona, 45 Lleida, 25005

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Madrid Rivas

Calle Marie Curie, 17, 28521 Rivas-Vaciamadrid, Madrid

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Madrid Ilustración

Calle de Santiago de Compostela, 94, 28035 Madrid

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Santander

C/ Albert Einstein 18, Edificio Salia, PCTCAN Santander, 39011

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Sevilla

Avda. del Reino Unido s/n. Edificio Indotorre Sevilla, 41013

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Toledo

C/ Valdemarías, nº 18 Toledo, 45007

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Valencia

Carrer del Doctor Nicasi Benlloch, 29, 46015 València, Valencia

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Great Place to Work®

Atento recognized as one of the best companies to work for in Spain according to Great Place to Work®, in the over 5,000 employees category. It is the only CRM and BPO company in Spain with this recognition.

2020 Top Employer

The distinction is given to companies with high-quality working conditions and excellent employee talent-development practices. Atento Spain won this recognition for the 10th consecutive time.

2019 Forbes rankings

The best companies to work for in Spain in the Service and Business segment.

2018 Fortius Awards

The Best Customer Service award in the utilities sector and was named best agent of the year.

Atento in Spain

Languages

Spanish, Catalan and English

Centers

+5,400

Workstations

+10,400

Employees

Cookie	Duration	Description	Provider
_GRECAPTCHA	5 months 27 days	This cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.	Google
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytical Cookies".	Atento
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising Customization Cookies".	Atento
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Technical cookies".	Atento
cookietest	session	Cookie used to remember the user’s acceptance of the privacy policy.	Google
ts	1 year 1 month	This cookie is provided by the PayPal. It is used to support payment service in a website.	Paypal

Cookie	Duration	Description	Provider
_ga	2 years	Used by Google Analytics to distinguish unique users by assigning a number generated randomly as a client identifier, making it possible to calculate visits and sessions.	Google
_gat_gtag_UA_160271668_1	1 minute	This is used to distinguish users and to limit the percentage of requests.	Google
_gat_UA-160271668-1	1 minute	This is used to distinguish users and to limit the percentage of requests.	Google
_gid	1 day	Cookie used by Google Analytics to store and update a unique value for each page visited.	Google
_hjAbsoluteSessionInProgress	30 minutes	Cookies associated with HotJar web analytics services and functions, which uniquely identify a visitor during a specific browsing session and indicate that it is part of a sample of visitors.	HotJar
_hjFirstSeen	30 minutes	Cookies associated with HotJar web analytics services and functions, which uniquely identify a visitor during a specific browsing session and indicate that it is part of a sample of visitors.	HotJar
_hjid	1 year	This cookie is associated with HotJar web analytics services and functions, which uniquely identifies a visitor during a specific browsing session, and indicates that it is part of a sample of visitors.	HotJar
_hjIncludedInPageviewSample	2 minutes	Cookies associated with HotJar web analytics services and functions, which uniquely identify a visitor during a specific browsing session and indicate that it is part of a sample of visitors.	HotJar
dmvk	session	This cookie is set by the provider Dailymotion. This cookie is used for collecting statistical data of the visitor behaviour on the website. It is used for internal analytics.	Dailymotion
v1st	1 year 1 month	This cookie is set by the provider TripAdvisor. This cookie is used to show user reviews, awards and information recieved on the community of TripAdvisor. It helps to collect information about how visitors use the website.	TripAdvisor

Cookie	Duration	Description	Provider
_fbp	3 months	This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.	Facebook
_gcl_au	3 months	This is used to monitor how many times the people who click ads end up taking an action on the site. Google does not use them for customized ad orientation and it persists for just a limited time.	Google
CONSENT	16 years 6 months 6 days 6 hours 9 minutes	Cookie that collects information on how the end user uses the website and any advertising that the end user of the website has seen.	Google
fr	3 months	The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.	Facebook
IDE	1 year 24 days	Used to improve the advertising based on the content that is relevant for a user, improve the campaign performance reports and avoid showing ads to the user that they have already seen.	Google
sid	past	Measures the performance of the ads and provides recommendations – Google.	Google
test_cookie	15 minutes	Used by Google DoubleClick to serve website visitors with relevant ads, and to check if the user's browser supports cookies.	Google
VISITOR_INFO1_LIVE	5 months 27 days	Attempts to calculate the user’s bandwidth on pages with embedded YouTube videos.	Google
YSC	session	Records a unique identification to maintain statistics on which YouTube videos were seen by the user.	Google
yt-remote-connected-devices	never	Stores the user’s video player preferences using embedded YouTube video	Google
yt-remote-device-id	never	Stores the user’s video player preferences using embedded YouTube video.	Google

Atento in Spain

Our centers

Awards, recognitions and certifications

Atento in Spain