CX Magazine

Issue N° 2 - October 2020

Business growth models in the COVID environment and entrepreneurship in the midst of a pandemic are some of the topics covered in the second issue of Next Generation CX, focused on the world of digital native companies. Technology content is focused on improving customer relationship management, as well as cost optimization through Cloud solutions. Executives from Amazon Web Services (AWS), Salesforce, Vodafone, Hello Auto, The Lab Ventures, and Enrique Dans, IE University Professor and Digital Transformation expert have collaborated in this issue.