Digital Early Collections
Intelligence and innovation for your company’s collections area
CRM, virtual agents, chatbots and self-service portal integrated in a single platform, which delivers tablets for immediate adjustments to allow a continuous improvement in the collection strategy. We simplify management based on innovation, activation and conversion.
Benefits
24/7 Service
Negotiations available at any time, every day of the week.
Experience
A team with a collections market track record.
Proactivity
With planned calls and negotiation methods.
Differential
Accurate and quick decision making using statistical models and Data Science, which reduces costs and improves recoveries.
Experience with several market segments leverages strategies and provides better results.
The product is constantly updated in line with the latest market trends and the availability of new tools.
Key figures
94
% voice recognition
from the first answer
+
12
% effective contacts
when we use virtual agents
+
200
% of payments recovered
versus human agents
See how this solution works in practice.
Contact us
More service productivity
Automated responses reduced response time, increasing customer satisfaction.
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